Technical Services Coordinator

Site Location: East Anglian Galvanizing Ltd, based in Sawtry, PE28 5XN

About us

An exciting opportunity has arisen for a Technical Services Coordinator to join our busy team at East Anglian Galvanizing Ltd, based in Sawtry, PE28 5XN. We are part of Wedge Group Galvanizing, a successful family-owned business offering secure employment to its employees for over 150 years. We have 14 sites nationwide and apply corrosion protection to all the steel you regularly see around you such as street furniture, lampposts, bridge beams and even football stadiums through our galvanizing process.

You won’t just be joining a business; you’ll be part of a group that can offer you opportunities and development for the whole of your career!
We pride ourselves on caring for each other, with fairness and trust at our core. If you have similar values, you might find us to be a great place to work.

What’s the role?

As the site Technical Services Coordinator, you will help to deliver our Company’s customer promise – “Excellence in product and service quality consistently delivered” through owning and driving the Quality Management and Environmental Management systems on site.
Main duties include:

• Performing quality compliance audits on the finished product, reporting and analysing the data.
• Manage the sites quality environmental management systems, as part of the organisation’s ISO 9001 and 14001 accreditations.
• Manage the chemical and metallurgical process line.
• Monitor and manage the complaints system, looking for opportunities to improve quality and service.
• Champion the use of structured problem solving (e.g., corrective action system, 5 Why, 8D)
• Provide technical support and guidance.
• Maintain and calibrate measuring equipment.
• Ensure compliance with industry standards, safety regulations, and company policies.

Who would suit this role?

This role would suit someone who is driven, self-motivated and has a ‘can-do’ attitude.
You need to have a good level of IT literacy, the ability to lead improvement activities and demonstrate commitment for maintaining high standards of quality management.
We are looking for an enthusiastic individual capable of good communication and cooperation with colleagues and other stakeholders. Experience in direct liaison with customers and maintaining high standards of customer service would be desirable, as would proven experience working with structured problem-solving techniques (such as 8D).
Any previous galvanizing or steel experience would be beneficial.
Knowledge of the galvanizing process, ISO 9001 or ISO 14001 is advantageous but not essential.

What are the benefits?

• A permanent 40-hour contract, with an annual salary of up to £35,000.00 depending on experience.
• Seasonal bonus, usually paid every July and December.
• Secure employment with a longstanding supportive business with opportunity for advancement.
• Annual pay reviews.
• 25 days holiday (plus statutory days – so 33 in total) per calendar year – 5 days more than the legal requirement.
• Enhanced pay for other leave (paternity, maternity etc).
• Defined benefit pension – Final Salary Pension Scheme.
• Private medical insurance
• Employment protection and death in service cover for employees – paying out up to 3x annual salary.
• Employee Assistance Programme – offering free wellbeing (mental and physical) and financial advice and support.
• Employee discount scheme including restaurants, holidays, retail vouchers and more.
• Cycle to Work Scheme.
• Annual free flu vaccinations.
• Long service awards.
• Company share purchase opportunity.
• Free parking.

Hours?

Working Monday to Friday – working hours to be agreed with your line manager (usually worked in 8-hour slots at some point between 07:00 and 18:00 with occasional changes to see night shift).

How to apply?

If this sounds like a job that might be right for you, please click apply! – Application Form

Wedge Group Galvanizing is an equal opportunities employer, we strive to create an inclusive culture where everyone is valued and welcomed.